DUKU / Thinking

Thinking.
With a purpose.

Field guides and essays from Durgesh at DUKU. On product design, user research, brand identity, AI and the decisions that shape growth.

01—08 / Thinking archive

Ideas I use in the work, written so you can use them too.

Seven suspended paper layers connected by an orange thread, moving from human observations to an interface grid

01 / Product design / 8 min read

The seven layers of product design

A beautiful screen can still carry a broken decision. Here is the framework I use to trace a product problem from what someone does in real life to what they see on screen.

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Hands reviewing three abstract financial interface prototypes with an orange decision path

02 / UX research / 8 min read

Guerrilla user testing for fintech: a two-week field guide

You do not need a six-week research programme to catch a dangerous misunderstanding. You do need the right participant, a real decision and the discipline to watch what happens.

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One orange visual idea carried through a poster, card, phone and fabric swatch

03 / Brand systems / 8 min read

A brand identity checklist that goes beyond the logo

Your website looks like your pitch deck. Does the experience actually feel like the same company? Use this checklist to connect your position, voice, identity and product behaviour.

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Five-lever conversion system balancing friction, comprehension, trust, motivation and measurement

04 / Product growth / 13 min read

Design for conversion without designing against the user

A conversion is meaningful when a person understands the choice, can complete it and is still glad they did. Five design levers help teams improve that outcome responsibly.

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Five abstract levers guiding orange balls through a SaaS product system

05 / SaaS product growth / 7 min read

Five SaaS product improvements that actually compound

Pricing, signup, activation, proof and audience fit are connected decisions. Here is how I would find the smallest useful change in each one.

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Research chain connecting observation, evidence, insight, principle, experiment and decision

06 / Product research / 11 min read

User research is a way to reduce decision risk

The value of research is not the volume of notes a team collects. It is the uncertainty removed from a consequential product decision.

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A designer selecting one of three abstract AI-generated interface ideas and marking it in orange

07 / AI product design / 6 min read

Designing with AI: the work that still needs a designer

AI can produce screens quickly. The hard part is deciding which problem to solve, what the system should be allowed to do and whether a person can trust the result.

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